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Beyond Reflections is seeking a Volunteer Coordinator

Volunteer Coordinator, £9.50 per hour, 16 hours per week

Are you warm and welcoming with a flair for encouraging others to donate their time? Good at networking, communication and delivering as part of a team? Do you care passionately about equality and the rights of everyone to self-determination, and have an understanding of the issues facing gender diverse individuals?

We are looking for a team member to work sixteen hours a week reporting to the Operations Manager. Your week will be spread across 3-4 working days and be a mixture of office and remote working to coordinate our core service delivery volunteers in accordance with our strategic aims and objectives and fit in with team requirements.

This is a great opportunity for someone to play a key part in the running and development of our fast-growing charity.

Apply now!

Check out the Volunteer Coordinator job description

then email with your CV and covering letter answering these three questions

  1. How do you think your previous experience would help you in this role?
  2. How would you motivate and bring out the best in our volunteers?
  3. In relation to volunteer recruitment, please rate these 5 qualities in order of importance: Empathy; Commitment; LGBTQ+ awareness; Team player; IT skills

Interested in Joining the Team?

Beyond Reflections is a combination of a dedicated team (staff and volunteers), massive support from our allies and community projects, and much appreciated funding from organisations and donations, all come together to provide amazing support for our members.

Would you like to get involved?

 Contact us here if you are interested.

Are you:

  • Empathic
  • Willing to gain or already have an understanding of trans+ experiences
  • A good communicator
  • Non-judgemental
  • Embracing equality and diversity

If you said yes to those, we would love to hear from you.


Below you will find a list of positions that we frequently need to fill.

In order to get the best out of and for our volunteers and provide the best service to those we are supporting we assess at interview each applicant’s skill level and suggest which role we think may be best suited to you at that time.

Most volunteers will start as group support and many then move into other roles as they expand their knowledge and skills.


Examples of Volunteer Positions

Facilitator – A role for someone skilled in supporting others in a group setting, managing a room and encouraging peer interaction. Some level of counselling skills training is ideal, but not essential. Experienced volunteers who have been with us for a while and worked on their skills work their way up to taking on this role.

Group support – New to support or don’t feel ready to take the lead? This is a role to back up the facilitator of the group, and has been a start point for many of our current facilitators, hosts and keyworkers. Ideal for those willing to get stuck in but with less experience, this is the role where most new starters begin with us.

Wellbeing host – Chatty and social? This is a role perfect for someone able to both get conversations going and sit back and allow them to happen, as well as managing the room should things go off track.

Consultation team – Good at talking with people who may be nervous? This is a rewarding role to help us with onboarding our new members including discussing what support they need and starting their journey with us on a positive note.

At times, other roles within the charity may be offered to existing volunteers. These might be short term, such as events, or longer term roles.


Where do we fit within your week?

Our services run over a variety of times, the minimum time commitment for supporting at groups is an hour and a half (one group) twice each month at set times.

Most of our volunteer roles are evening commitments, however a few roles are daytime and the one to one support is flexible. There are no weekend commitments however from time to time we ask for volunteers to help with events such as Pride if they wish to do so.


Support for volunteers

As a new starter you would have an induction followed by our gender awareness training and our facilitation and support skills training.

We run a monthly skills workshop to further develop your support skills in a range of areas. Attendance at skills workshops is optional and open to all volunteers.

We have a dedicated Volunteer Coordinator who you can contact if you need support and who will also contact you regularly to check in.



If you are interested in volunteering with us, please apply here.

If you are interested in applying as a counsellor, please apply here.

We look forward to hearing from you.

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